FAQs

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When are Town Council Meetings held and may I attend?
The Town Council holds regular meetings on the second Wednesday of the month, with the exception of January, when the meeting is held on the third Wednesday of the month. The Council may, on occasion, hold a special meeting when needed. All Town Council meetings are open to the public. Meeting dates and times may fluctuate, so please check the Event Calendar for the date. Holidays and other events may also affect the meeting schedule.
Meetings can be viewed online via our Youtube Channel
Or on our Facebook Page
How many Council members are there and how long is the term of office?
There are five wards in the Town of Schererville and each ward is represented by a Council member. Council Members have four-year terms, which are staggered.

Click here to view the ward and precinct map.
How can I contact my Council member?
You may contact your Council member by contacting the Administrative Assistant of the Town. You will be provided with an email, a cell phone number (if applicable) or you may leave a message with the Administrative Assistant who will then forward the message to your Council member. You may also access this information via the Town Council section of the website
What does the Town Council do?
The five Town Council Members are the legislative body for the Town. They make policy decisions in accord with procedures and responsibilities set out in State law. The Town Council appoints several boards and commissions as well as various advisory committees and task forces which are created from time to time.
May I speak at a Town Council meeting?
Yes, there is an item on the agenda which opens the floor for any citizen to speak. Citizens are asked to keep their comments to within 3 minutes as a courtesy to others. Written information may be presented to provide detailed information.
What does the Town Manager do?
The position of the Town Manager is quickly becoming the most effective form of local government administration in the State of Indiana. The goal of the Town Manager's Office is to ensure that the residents of Schererville enjoy the highest quality of life possible. The Town Manager carries out policies and directives of the Council as well as running the daily operation of Town Government. The Manager provides the staff of the Town, as well as the residents of the community, with a decision-making and informational source. The role of the Town Manager also extends into the Building and Planning Department, where proper planning and infrastructure improvements need to be addressed on a daily basis. Other duties include the annual budget preparation, serving as the administrative head of town government, and overseeing community projects.
What Holidays does the Town observe?
The following Holidays are currently observed by the Town of Schererville: New Year’s Day, Martin Luther King Day, Good Friday, Primary Election Day (Local Elections), Memorial Day, Independence Day, Labor Day, General Election Day, Veteran’s Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas, New Year’s Eve.
What are Halloween Hours?
Halloween Hours are from 5 p.m. – 7 p.m. and always take place on October 31st.
How can I contact my State Senator or Representative?

You may contact the Indiana House of Representatives at (317) 232-9600, (800) 382-9842.

Contact your Indiana State Senator at (317) 232-9400, (800) 382-9467 or search through the Legislators web site regarding state government issues.

For information regarding federal issues and federal laws you may contact your U.S. House Representatives, or U.S. Senators, or contact the Federal Citizens Information Center @ 800-333-4636.

What are your office hours and where do I call if I have a question?
Our office hours are Monday thru Friday: 7:30-4:30. You can reach us at (219)322-2211, Ext. 5 or feel free to e-mail us at utilitybilling@schererville.org.
What day is my water bill due?
Your water bill is due on the 24th of every month. If the 24th falls on a weekend (Saturday or Sunday), it is due the following Monday. If it is due on a Holiday that our office is closed, it will be accepted the following day without penalty.
What method of payment can be used to pay my water bill or any other fee or service necessary to be paid at the Clerk-Treasurer’s Office?
We accept cash, check, money order, debit card, or credit card (Visa, MasterCard or Discover ONLY) to pay for your water bill or any other fee at the Clerk-Treasurer’s Office.
Can I pay my utility bill online?
Yes, you can! Effective October, 2014: You may pay your utility bill online at www.invoicecloud.com/scherervillein. A $2.95 service fee applies. This can also be setup through your bank’s bill payment. Your bank will mail us a check – this is NOT electronic. Your payment is usually received about 7-10 days after it is setup to pay. Our address is 10 E. Joliet Street, Schererville, IN 46375. Please include your utility account number on your check.
Can I setup my utility bill to be paid automatically every month?
Yes, you can! Sign-up forms are available at the Clerk-Treasurer’s Office or by downloading the application. There is no fee for this program through our office. *PLEASE REMEMBER TO INCLUDE A VOIDED CHECK WITH YOUR APPLICATION!!
Can I transfer my water service to a new address in Schererville?
No, new customers and existing customers moving to new locations are required to present a government-issued ID and to sign a Service Agreement at the Clerk-Treasurer’s Office before service can be activated for an address.
Do I get any discount on my water bill for filling my pool or watering my grass?
From the time your water meter is read in the beginning of May to the time it is read in the beginning of September, residents do get a discount on their Sewer rate (we call that Summer Sewer Rates). Let’s explain: An average household uses 2,000 gallons of water per person, per month. If 2 people live in a house, they should use approximately 4,000 gallons of water per month (2 people X 2,000 gallons = 4,000 gallons). During the Summer Sewer Rates, if they use 10,000 gallons of water, they are only charged for 4,000 gallons of sewage, but still pay for the 10,000 gallons of water they used. If you plan on filling your pool/hot tub prior to May 1st or after September 1st, please read your water meter before you begin water usage and after you are done. Call the readings into the Clerk-Treasurer's Office 219-322-2211 Ext.5.
Why do I have to be home to get my water turned on?
To prevent any water damage by a faucet that is left on or a clogged/plugged drain
Do I need to license my pets with the Town?
Yes, you do need to license your pets with the Town. Failure to do so can result in fines of $25 to $2,500 (Ordinance #1549). Licenses can be purchased from the beginning of January to the end of March EACH year at Schererville's Police Department, 25 E. Joliet Street, Schererville, IN. If you are an existing resident and you purchase your Pet Licenses after March 31st, you will be charged a $10.00 late fee per animal. Please bring proof of current vaccines and proof of spaying or neutering. The Police Department does not keep these records on file! Fees are: $5.00 each- Spayed or neutered Dogs and Cats $20.00 each - Non-spayed or non-neutered Dogs $10.00 each - Non-spayed or non-neutered Cats Town of Schererville Ordinance #1549 limits residents to owning no more than five (5) Dogs and/or Cats. Office hours are Monday - Friday 8:00 a.m. to 5:00 p.m. For questions, please call (219) 322-5000. **CASH OR CHECK ONLY**
What day is garbage and recycling pick-up? Can I put out a couch for pickup?
If you live on the North side of U.S. 30, your trash/recycling day is Wednesday. If you live on the South side of U.S. 30, your trash/recycling day is Thursday. Recycling is picked up every other week. Click here to find information on recycling and the recycling calendar. If a National Holiday falls during the week (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, or Christmas Day), your trash/recycling will be picked up one (1) day later than normal. Example: If your trash day is normally Wednesday, it will be picked up Thursday. One (1) large item is allowed per week for pickup. Please call Republic Services at 219-662-8600 for any questions.
Where do I pay a traffic ticket?
Traffic tickets are paid in the Schererville Town Court office, located at 25 E. Joliet Street (attached to the Schererville Police Department – across from Town Hall). Their office hours are Monday – Thursday, 9:00 a.m. – 4:00 p.m., closed Friday – Sunday. Their phone number is 219-865-5579.
What is the Branch and Leaf Collection schedule?
Where do I dispose of household hazardous waste materials?
Either call 1-800-946-4449, (219)769-3820, or click here to learn of upcoming dates and locations for drop-off.
When does the town test the severe weather alarm?
Sirens are activated/tested at 12:00 p.m. (noon) on the first Saturday of every month. The only time the siren would not be tested as part of that program is if the weather conditions appear to be right for the generation of a tornado/severe weather.
Where and how do I pay my water bill?

Water bills may be paid the following ways: 
 

  • Online Payment
  • Over the phone using a credit card or debit card
  • With a check (and payment stub) in either drop box at the front or back entrance of the Town Hall
  • In person at the Town Hall
  • US Mail

The Town Hall is located at 10 E. Joliet St., Schererville, IN 46375.

Do I need a permit for my home project?

Check with the Building Department before beginning home-improvement projects. Permits are required for home-improvement projects, including electrical, mechanical, structural or plumbing work. As a result of getting a permit, an inspector will check the work. Inspections provide a measure of safety to protect your life and property. If you are not sure whether or not your project requires a permit just contact the Building Department. Projects that usually require permits:

  • Finishing a Basement
  • Re-roofing, re-siding, etc.
  • Installing electrical outlets
  • Windows
  • Remodeling kitchens or bathrooms
  • Installing a pool, spa or hot tub
  • Building an addition, including seasonal rooms
  • Installing appliances and replacements such as furnaces, boilers, water heaters, fireplaces
  • Building/installing a fence, a shed or a deck

If you are planning to make home improvements, contact the Building Department to find out what building safety code provisions apply and if you need a permit.

What items require a building permit?
All properties within the Town of Schererville’s Water & Sewer Boundaries require a building permit for any construction activity prior to commencement.
As a homeowner can I do my own work?
Yes, with an approved building permit issued by the Town of Schererville.
Is a licensed contractor required and why?
Yes, this is for your protection. It insures that the contractor working on your property is currently registered, bonded, and insured with both liability insurance and workman’s compensation insurance.
What are the requirements for obtaining a permit for new home construction?

Completed Building and Zoning Application, two plat of surveys, two sets of building plans, completed list of sub-contractors and Energy Conservation Code Report.

Building Permit Requirements
What are the requirements for obtaining a permit to build a shed, fence, deck or other similar structure?

A completed Building and Zoning Application and plat of survey showing location of structure. For decks, building plans are also needed.

Building and Zoning Application
What are the requirements for obtaining a pool permit?

Completed Building and Zoning Application, two plat of surveys depicting the placement and measurements of the pool and location, pumps, filters, equipment, fencing, and walk areas.

Swimming Pool Regulations
Can I drain my pool or spa into the storm sewer?
No direct connection shall be made to the storm sewer and shall be directed away from any adjoining properties. Pool water shall be drained onto the ground and not directed towards any adjoining properties, which will allow chlorinated or treated water to dissipate before being absorbed into the ground.
How do I obtain a Contractor’s Registration?

Please fill out a Contractor Registration Form.

Where can I obtain a list of registered contractors?
Contact the Town of Schererville’s Planning & Building Department at (219) 322-2211.
Do I have to shovel the sidewalk in front of my house?
All sidewalks shall be kept free of dirt, ice, sleet and snow, and maintained in a safe condition for pedestrian travel.
What is required to obtain a Business License?
What can I do with used paint cans/paint?

Latex Paint

1. Remove lid and add an equal amount of any of the following: cat-litter, sawdust, oil-dry granules, sand, or paint-drying crystals, to an equal amount of latex paint.
2. Stir contents until the paint and absorbent- material-mixture has a thick, oatmeal-like consistency.
3. Leave lid off, and allow mixture to air-dry (one to two days) until dry and solid.
4. Place at curb for regular trash pick-up, without lid on paint can.  Haulers will take the paint if they can see that it is dried out.

If you are a Lake County resident, you may also take latex paint to the Hobart Public Works Department, where there is a latex paint recycling facility, located at 340 S. Shelby Street, in Hobart, phone: 219-942-6121.

Oil-based paint can be dried out in the same manner, but even if it has been dried out, it is still considered hazardous-waste, and must be taken to a hazardous-waste site.  If you have any questions regarding the disposal of hazardous waste, or hazardous-waste collection sites, please refer to the Lake County Solid Waste Management District at their website, www.lcswmd.com, or call them at 219-769-3820.

What can I do with old batteries?
The Town of Schererville recycles old batteries. There is a drop box located at the Clerk Treasurer’s office in the Town Hall.
Who do I call for property questions?
You can call the Planning and Building office at (219)-322-2211, extension 4.
Who do I call for property line disputes?
Property line disputes are civil in nature and shall be handled between the affected property owners. However, having a plat of survey can help with this. Please verify your plat of survey with your surveyor.
How hard is my water and what is my water pressure?
The hardness of Schererville’s water is usually 7.0. The water pressure is usually between 45 & 55.
Why does my water smell and taste musty?
Every year the algae in Lake Michigan go through cycles with periods of peak growth in early spring, mid-summer and again in late fall. This causes an unpleasant (but harmless) taste in the water, described as “musty”. The abundance of algae has been linked to the introduction of the zebra mussel into Lake Michigan. This mollusk is a living water filter that is native to Europe. As it feeds it removes particles from the water. The feeding of billons of zebra mussels has increased sunlight penetration that promotes growth of algae. When easterly winds prevail, these algae accumulate in the relatively shallow water in the vicinity of our intake pipes as well as those of all near-by water treatment plants. Should you notice this change, you can be confident that the water is perfectly safe to use. The taste of the water will return to normal soon after the wind direction changes. Meanwhile the flavor of the water can be improved by keeping it in an open pitcher in the refrigerator.
Why does my tap water look cloudy?
Every winter we receive a few phone calls saying there water looks cloudy. Do not be alarmed, it is harmless, it is only AIR. This is caused by the temperature of Lake Michigan. When water is pumped thru distribution mains on the way to your home it begins to warm as it flows underground. This warming trend continues as the water enters the pipes in your home. All along it remains under pressure. This pressure forces the air to remain in solution even though its concentration is several times in excess of the water’s current capacity. As soon as a household faucet is opened, the pressure is relieved and dissolved air begins to release. If you observe a glass of this ‘cloudy’ water, you will soon notice that it begins to clear at the bottom. As the bubbles rise to the top of the glass and pop, the band of cloudiness slowly begins to disappear. These tiny bubbles are visible upon close inspection. Once the cloudiness dissipates, the water is perfectly clear. No residue is visible at the bottom of the glass, offering further proof that this is simply air.
What are the white particles sometimes found in my faucet aerators?
There's a growing problem across America today, triggered by residential water heater dip tubes made from an inferior polymer plastic. These tubes are literally going to pieces in the tank, causing hot-water shortages and polluting household plumbing systems with white plastic particles. When the owners find these particles floating in their water or clogging their aerators, they often call their water agency to complain. Why? Because water users perceive this as something that is coming into their residence from the water being supplied from the Town, not something that is originating within their homes. The Schererville Water Department recommends that you contact a licensed plumber to discuss correction to this condition.
What Should I bring with me to Court?
If your ticket was for expired plates, expired driver’s license, or no proof of insurance, bring proof of compliance with you to court. Cell phones are not allowed in court and must be left in your car.
When is court?
Court is held every Tuesday.
What happens if I don’t pay my ticket?
If you do not appear in court or pay your ticket by the court date at the bottom of your ticket, your driver’s license will be suspended.
How do I pay for a ticket?

You can pay through any of the following methods:

  • In person with cash, money order, or cashier's check.  Personal checks are not accepted.  
  • By mail with a money order
  • By phone with a credit card
  • Online with a credit card.  Online payments can be made here or by calling (888) 604 - 7888 and using location number #1569. 
Who do I call if I have an odor complaint about the wastewater treatment facility?
The Schererville wastewater treatment facility at (219) 322-4240.
Where can I dispose of my RV sanitary waste?
The town’s wastewater treatment plant is located at 550 Kaeser Blvd. and has the facilities to dispose of RV waste. There is no charge. It is open Monday through Friday between 7:00 am and 3:00 pm. We do not accept RV waste on holidays. You must be a Schererville or St. John resident to dispose of RV sanitary waste.
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